What is Legal Process Improvement ?
Legal Process Improvement
Legal sector specific: A methodology tailored for law firms/practices
A fundamental concept of LPI is that legal services should be viewed as processes. Only then can they be improved.
Improvement means continuously delivering a higher quality service to your clients, at a lower cost and faster than ever.
​
​
Legal Process Improvement
Legal Process Improvement (LPI) is a structured methodology for optimising legal and business processes, so that legal professionals and legal organisations can deliver high-quality, cost-effective services in less time and with less effort.
LPI combines a mixture of different improvement methodologies from Agile, Lean Six Sigma and Continuous Improvement - tailored for the legal sector.
Reduce the customer matter lead time and improve client satisfaction
Up to 48% of fee earners time can be taken up carrying out "non-value adding" tasks
Reduce resource requirements and support function costs
The LPI Institute Transformation Process™
Achieve strategic aims
Assess your potential
Sustain your improvements
LPI is not a "one size fits all" approach
Implementing Legal Process Improvement successfully can be a daunting prospect.
The LPI Institute has a tried & tested transformation process designed to achieve rapid improvements while simultaneously developing your internal capability to continuously improve.
The 5-step LPI Transformation Process™ follows a logical approach. To commence your transformation we need a deep understanding of how you operate and the characteristics that make you unique. The first two steps of the transformation process are focused on uncovering your potential and planning the unique transformation journey.
Step 1: Discovery uncovers your improvement potential and reveals your gap-to-potential, showcasing how much scope for improvement you have and in what areas.
Step 2: Plan converts the gap-to-potential into a practical implementation roadmap, identifying what projects and changes need to be made to become best-in-class.
Step 3: Implement is where you start to see transformative results, whether that be freeing up fee-earners time, improved client satisfaction and turnaround time or new systems that make life easier.
Step 4: Training ensures you have the internal capability to continue the transformation long into the future and the LPI knowledge is cascaded throughout the firm.
Step 5: Empower ensures you have the internal infrastructure for continuous improvement - involving everyone, everyday in the improvement process.
Results driven
Results proven
The LPI Transformation results speak for themselves. We believe as consultants we should be judged solely on our results, that is why we are results-driven and results-proven.
​
We are so confident in the LPI transformation process that our clients pay based on results, not consulting days.
About us
The Legal Process Improvement Institute was founded in 2019 with one aim: to help law firms become more competitive through the application of Legal Process Improvement techniques.
​
Our team of consultants are experts in legal process improvement, not law. We understand that our clients are the experts in law, what we do is provide practical tools, techniques, and approaches to enable you to do exactly that...focus on law. We remove the non-value add (the waste) from your processes so that you can spend more time doing what really matters.
​
We are headquartered in Surrey. We provide a fresh, innovative approach to law firms by breaking industry paradigms and applying proven improvement methodologies that have been transformative to other industries such as manufacturing, automotive, and healthcare.
​
We have now helped >20 UK Law firms with their transformation.
Click to see LinkedIn profile
Click to see Linkedin profile
Click to see Linkedin profile
Click to see Linkedin profile
Click to see LinkedIn profile
Lewis Wing
Director
MEng, Lean Six Sigma MBB
Fazal Hussain
Director
MPhys, Data & AI Expert
Click to see Linkedin profile
Bryn Roberts
Partner
MEng, CI Specialist
Testimonials
Working together has been a pleasure! The LPI Institute has transformed the culture for the better.
Jason Davies - Managing Partner
The LPI Discovery identified real improvement potential and was the start of the improvement journey that led to our firm reaching excellence.
Graham Wilkinson
The time to change is Now
Popularity of Legal Process Improvement within top 20 Law Firms.
Growth in Lean Managers, continuous improvement managers or process improvement managers within the legal sector between 2018 - 2023
The legal sector is changing as we speak...
​
The benefits that LPI can provide has been noticed and is reflected in the uptake of improvement professionals within the industry.
In 2022 over 90% of Top100 UK Law Firms have dedicated process improvement professionals.
Find out more about Legal Process Improvement by exploring our publications.